Privacy Policy
The first time you open The Hall it creates an account for you automatically. There is nothing to fill in and nothing to remember: the game asks Google's anonymous sign-in for an account number, and that number is all the account is. Unless you choose to sign in, it is not linked to your Google account, your email address, your phone number or your device.
Signing in with Google is optional. Settings offers it so that your account can survive losing or replacing your phone. If you use it, the game also stores the email address of the Google account you picked, and that account becomes linked to the one described here. It is used for a single purpose — recognising you when you sign in again on another device. It is never shown to other players, never appears on a leaderboard, and is never used to contact you. If you never sign in, none of this applies and no email address is ever collected.
The account holds:
Your name and your distances are public. That is what a leaderboard is — other players see them, and so does anybody who installs the game. Choose a name you are happy for strangers to read, and please do not use your real name.
If you have not signed in, an account cannot be recovered. There is no password and no email address to recover it with, so if you uninstall the game or reset the app's storage, that account is gone for good and a new one is issued next time. Nobody can restore it — not you, and not us.
If you have signed in with Google, signing in again on a new device brings that account back with its name, distances and friends. Anything you played on the new device before signing in belongs to the temporary account it created on first launch, and is not carried across.
Your coins, shields, revives, unlocked hallways, camera lenses, lantern colours and your sound, music and haptics settings never leave your phone. They are not part of the account, they are not uploaded, and deleting your account does not touch them.
Your leaderboard entries and friends list, described above, are sent to Google Firebase, which stores them on our behalf. Everything else that leaves the device is described below.
Two Google services do receive information, so that the game can be fixed when it breaks:
When the game crashes, a report is sent describing what went wrong: the error and where in the code it happened, your device model, operating system version, and the app version. The report also carries a few notes the game adds itself — which stage of starting up was running, and which hallway and camera you were using — because those are usually what explains the crash.
The game reports when a run starts and ends, which hallway it was in, and roughly how far you got, rounded to the nearest ten metres. Google also collects standard app measurements such as device model, operating system, country, language and how long a session lasted.
Neither service receives your email address, contacts, location, or anything you type. Reports are tagged with your account number so that several reports from one player can be recognised as coming from one player. That number identifies an account in this game and nothing outside it.
Both services are provided by Google, which processes this data on our behalf. Google's handling of it is covered by the Firebase privacy documentation.
The Hall shows adverts, supplied by Google AdMob. To do that, AdMob receives your device's advertising ID — a resettable number Android provides for exactly this purpose — along with your device model, operating system version, and rough location based on your IP address, which in practice means your country.
The game asks AdMob for non-personalised adverts. That means the adverts you see are chosen from the app and the context rather than from a profile of you built across other apps and sites. AdMob still receives the information above, and still uses it to stop you being shown the same advert repeatedly and to detect fraudulent clicks.
Google's use of this data is covered by Google's advertising privacy policy.
Some adverts are offered in exchange for coins or a shield. Watching one is always your choice, declining never removes access to any part of the game, and everything obtainable from a video can also be earned by playing.
The Hall does not ask for your location, camera, microphone, contacts, photos, or files. The "camera lenses" in the game are visual filters applied to the hallway — they are a graphical effect and have no connection to your device's camera.
Open Settings and press Delete account. This removes, permanently:
It does not touch your coins, unlocks or settings, which are on your device and were never part of the account. If you want those gone as well, uninstall the game or clear its storage in your device settings.
Deletion is immediate and cannot be undone. There is no password on the account, so there is no way to prove it was yours afterwards and no way for us to restore it.
If you have uninstalled the game and want an account deleted, email thehalldlb@gmail.com with the player number or display name. We will confirm within 30 days. Please note that without access to the device we may be unable to tell whether an account is yours, and we will not delete one on a request we cannot check. Deleting it from inside the game before uninstalling is much the safer route.
Reports already sent are retained by Google on a rolling window and are tagged with an account number rather than anything that identifies you. Deleting your account stops that number being connected to a live account; uninstalling stops any further reports.
This is controlled by your device rather than by this game. On Android you can reset it, or delete it entirely, under Settings → Privacy → Ads. Deleting it stops adverts being tailored using it at all; the game carries on working either way.
The Hall is a horror game and is not directed at children under 13. It does not knowingly collect information from anyone, of any age. Because the leaderboard is public, please do not choose a display name that identifies you.
If a future version changes what is collected or who receives it, this page will be updated before that version is released. The date at the top of this page always reflects the version of the game currently available.
Questions about this policy: thehalldlb@gmail.com